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Commitment to Quality

Empine Group is absolutely committed to a quality policy that ensures customers receive the best product possible along with our renowned service levels.

To achieve this, we operate on a quality policy that promotes a strong collaboration between our customers and Empine focusing on several principals to ensure consistently high-quality print.

The Principles we are committed to include:

  1. Customer service that practically becomes ‘Friendship'.
  2. Brand Management as standard to a level suitable for the individual customer.
  3. Thorough quality control and checks that occur on every single order without the need of client involvement.
  4. On the rare occurrence of a fault reaching a client, we operate a swift hassle-free resolution along with investigation and report on any fault to ensure it does not reoccur where possible.
  5. Supply chain management to ensure client’s products are always cost effective and benefitting from leading industry technology.
  6. Solutions to reduce non recycled wastage as much as possible.
  7. All employees are trained on company policies and procedures.
  8. Policies are regularly reviewed and amended to make them fit for purpose.

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Feel the quality for yourself

Trusted across the UK

Eric Wright Group
Euro Garages
FareShare Yorkshire
GA Pet Food Partners
Harrisons Direct
Kingswood Homes
Lancaster University Management School
Peter Jones Foundation
Sea Cadets
The Triscan Group
University of Central Lancashire

Our knowledge bank

We can’t wait to get started on your project. But first, for a more precise understanding of what we do and how we’ll shape it around you, browse a few of our case studies and print marketing resources.