MGS Plastics: Case Study

About the Client

MGS Plastics is a Blackburn-based manufacturing company specialising in injection moulding, producing components for brands across the UK. As a Tier 2 automotive supplier, the automotive sector remains a key part of their portfolio, accounting for around a third of production. Beyond automotive, the business supports a diverse range of industries, including electrical, consumer goods, beauty, retail, construction, and oil and gas.

Their extensive in-house capabilities including toolmaking, 3D printing, pad printing, welding, and assembly enable them to support customers at every stage, from initial prototyping through to full-scale production and distribution.

With machine capacity ranging from 50 to 900 tonnes, MGS Plastics can manufacture everything from small, fingernail-sized components to large mouldings up to two metres in size.

MGS even hosts school and college visits to educate young people on plastics and help shift the narrative toward responsible and positive use.

The Challenge

Chloe, the Business Development Manager for MGS Plastics, has a hybrid role that combines business development with marketing. She quickly found herself managing everything from sales pipelines to Google Ads, websites, three trade shows at a time, PR, social media, and even school outreach. The marketing workload was new, intense, and fast-moving.

Trade shows became one of her biggest pressures. The company was using old, heavy boards that were difficult to transport, difficult to build, looked unprofessional, and often did not align properly. Setting up a stand was a stressful, time-consuming job involving tape, Velcro, cable ties, and last-minute repairs.

The business needed:

• A professional and adaptable stand solution

• A supplier who could react quickly

• Clear communication

• Reliable turnarounds

• Support that took pressure off an already overloaded role

MGS had seen Empine around the local area and heard about the business through someone who worked in the same building. After spotting Empine repeatedly online and in the community, Chloe decided to make contact.

The Strategy

From the very first phone call, Chloe felt the difference. Empine’s support came across as friendly, fast, and genuinely helpful. For someone managing business development and marketing alone, this level of responsiveness mattered.

The Empine solution centred around the fabric stand kit. It offered everything the old boards could not:

• Lightweight construction

• A clean and professional appearance

• Modular flexibility for any stand size

• Fast setup within fifteen to twenty minutes

• A simple clip-together system that even one person could manage

• High-quality fabric graphics designed and printed by Empine

Alongside the stand system, Empine also supported MGS with:

• Design and printing of multiple fabric graphics

• Brochures

• Promotional merchandise, including large mug orders

• Advice and guidance around artwork, layouts, and file preparation

The partnership allowed Chloe and her team to focus on running shows, not fixing equipment.

The Results

The impact was immediate. The stand kit transformed their show presence and the professionalism of the brand. The first time the team put it up, they were shocked at how good it looked compared to the old system. Setup went from hours of stress to a simple twenty-minute process. Even long-distance shows became easier because they could arrive, build, and be ready with almost no effort.

Key benefits included:

• Ease and efficiency in every interaction

• Trusted support from Jacob whenever timelines got tight

• Fast turnarounds that rescued last minute show deadlines

• Confidence that orders would arrive correct, complete, and on time

• A more professional, eye-catching stand that drew in customers

• A level of service that made MGS feel valued despite not being a large account

A standout moment came when a courier mistake meant the wrong fabric size had been stored. With only weeks to go before their show in Farnborough, Chloe contacted Empine in a panic. The new fabric was printed, finished, and delivered with plenty of time to spare. She called this “the dream”, knowing she never had to worry.

Chloe refuses to switch because the service and trust with Empine mattered far more. She described the business as “locked in” because the experience has been consistently excellent.